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Business process mapping and optimisation (BPMN): illustration 1
Business and analytics

Business process mapping and optimisation (BPMN)

We record how processes run now: who does what, which documents and decisions are involved, and where delays and losses happen. We draw the diagrams in BPMN 2.0 notation in draw.io or Bizagi Modeler, then propose a version with less manual work and fewer approvals. The result: process diagrams, a prioritised list of problems and recommendations you can roll out step by step. We do not guarantee savings in percentages, because they depend on your team and on the rollout.

from 30,000 ₸ (≈ $60) one-off

timeline: 5–10 working days

  • Interviews with 2-4 staff members and a manager for each process
  • A map of current processes in BPMN 2.0 notation
  • List of participants, roles, documents and approval points

Order

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This is a starting price; we give the final amount before work starts. USD is approximate.

What is included

  • Interviews with 2-4 staff members and a manager for each process
  • A map of current processes in BPMN 2.0 notation
  • List of participants, roles, documents and approval points
  • Identifying delays, duplicates and manual steps
  • A target process diagram with the proposed changes
  • Prioritised recommendations with effort estimates
  • Two rounds of revisions and a review of results with your team

Who it is for

Suits companies where processes run on messages, spreadsheets and staff memory, and managers who want order before adopting a CRM, automation or a new specification. It does not suit you if you need only automation without describing processes, or if you are not ready to discuss how your team works.

Not included

To avoid surprises, here is what the base price does not cover and what is discussed separately:

  • Implementing changes, setting up a CRM or programming automations
  • A guaranteed saving in percent or money
  • Staff assessment and decisions on reducing headcount

FAQ

The diagrams and the report belong to you, and you can show them to staff, investors and contractors. We do not publish the description of your processes or use it in other projects without consent. We deliver the files in editable draw.io or Bizagi format and as PDF.

The price includes two rounds of revisions after the first version of the diagrams: refining steps, roles and approvals. Describing additional processes or departments is paid separately according to scope.

Usually 5 to 10 working days, including interviews that have to be arranged with your team. The timing depends heavily on the number of processes and staff availability. We will discuss the timeline on the first call.

The list of processes you want to describe, access to staff for interviews, and examples of the documents, spreadsheets and correspondence in use. We also need the goal: shorten timelines, remove errors or prepare for automation.

The BPMN 2.0 diagrams open in draw.io or Bizagi Modeler. The report contains a description of each process, a table of problems with priorities and recommendations. We link every recommendation to a specific step in the diagram.

Yes, the diagrams show where repeated steps could be handed over to n8n, Make or another service. The automation itself is not built within this service and needs a separate task. The diagrams still make a good basis for such a task.

If staff fear the process is being described in order to cut positions, they may answer incompletely. That is why it is important to explain the purpose of the work in advance. We record only what is said and confirmed by documents.

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from 30,000 ₸ (≈ $60) one-off

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