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Safe updates for CMS, plugins and PHP: illustration 1
Website support

Safe updates for CMS, plugins and PHP

Our team checks which versions of the CMS, plugins and PHP are running on your site and which known weaknesses they have. Before updating we make a backup, update step by step, and check key pages, forms and payment. If something stops working, we restore the previous version.

from 7,000 ₸ (≈ $14) one-off

timeline: 1–3 working days

  • Checking current CMS, plugin and PHP versions and known weaknesses
  • A backup of the site and database before the work starts
  • Step-by-step updates with a check after each step

Order

The service name is added to the message for you.

This is a starting price; we give the final amount before work starts. USD is approximate.

What is included

  • Checking current CMS, plugin and PHP versions and known weaknesses
  • A backup of the site and database before the work starts
  • Step-by-step updates with a check after each step
  • PHP version update with a check of plugin compatibility
  • Checking key pages, forms, search and payment after the update
  • Rollback to the previous version if something stops working
  • A short list of what was updated and what to do next

Who it is for

For sites on WordPress, Bitrix and other CMS that have not been updated for a long time, and for owners afraid that an update will break everything.

Not included

To avoid surprises, here is what the base price does not cover and what is discussed separately:

  • Paying for premium plugin or theme licences if they need a paid version
  • Adding features or rewriting the template: this is separate work
  • Fixing errors that existed before the update: these are priced separately

How the work goes

  1. 1

    Describe the task

    You write what is broken or what has to change and send a link or a screenshot. We need access to the site or hosting.

  2. 2

    Assessment

    We look at the site and give you a price and timeline. Small tasks take little time to assess. 50% is paid upfront.

  3. 3

    The fix

    We make the changes without breaking anything else and test them on different devices.

  4. 4

    Delivery

    We show you the result and describe exactly what was changed. The remaining 50% is paid after delivery.

FAQ

Yes, sometimes a plugin is incompatible with a new PHP or CMS version. That is why we make a backup before the work and check the site after each step. If the site stops working, we return to the previous state, usually within a short time.

It helps to tell us about key site features that must not be touched, such as orders or customer bookings. It is also better not to make major changes to the site on the day of the update.

Security updates are best installed as soon as they come out, and major versions every few months. If you want this done regularly, connect site support and we will check updates on a schedule.

Usually one to three days, including the backup and checks after each step. We give the exact timing after we have checked the CMS and plugin versions.

Usually the site stays open. If a short pause is needed, we will tell you in advance and pick a time when there are fewer visitors.

We will mark them in the list and suggest replacement options. You decide on any replacement, because it can change the look and features of the site.

We make the copy before the work and hand it to you with the list of changes. Keeping it on your hosting or disk and checking it from time to time is up to you.
Website bug fixing

Website bug fixing

We find what broke your site and fix it: a form, a layout, slow loading or an error after an update.

from 3,000 ₸ (≈ $6) one-off

Timeline: timeline: 1–2 working days

Monthly website support

Monthly website support

Updates, backups, small edits and quick response to outages for a fixed monthly fee.

from 9,000 ₸ (≈ $18) per month

Timeline: start within 1 working day

Cleaning a hacked or infected website

Cleaning a hacked or infected website

We find and remove malicious code, close the weakness the attacker used, and bring the site back to working order.

from 18,000 ₸ (≈ $36) one-off

Timeline: timeline: 1–4 working days

Shall we discuss your project?

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Or send a request

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from 7,000 ₸ (≈ $14) one-off