Perne
Website bug fixing: illustration 1
Website support

Website bug fixing

When a form stops sending, a page breaks on phones or the site throws an error after an update, you need targeted diagnosis rather than a new website. We reproduce the problem, tell you the cause, fix it and check the result in several browsers and on a phone. We work with sites built on React, Next.js, Django or plain HTML.

from 3,000 ₸ (≈ $6) one-off

timeline: 1–2 working days

  • Reproducing the problem and finding its cause
  • Fixing the error in code or configuration
  • Testing in Chrome, Safari and on a phone

Order

The service name is added to the message for you.

This is a starting price; we give the final amount before work starts. USD is approximate.

What is included

  • Reproducing the problem and finding its cause
  • Fixing the error in code or configuration
  • Testing in Chrome, Safari and on a phone
  • Repairing broken layouts and non-working forms
  • A short report of what was wrong and what changed
  • Rolling the change back if a fix affects something else

Who it is for

For site owners whose website stopped working when the original developer is unavailable, or who inherited a site with no documentation.

Not included

To avoid surprises, here is what the base price does not cover and what is discussed separately:

  • New features and sections, which count as separate development
  • Errors caused by an outage on the hosting provider side
  • Sites on closed builders where we cannot access the code

How the work goes

  1. 1

    Describe the task

    You write what is broken or what has to change and send a link or a screenshot. We need access to the site or hosting.

  2. 2

    Assessment

    We look at the site and give you a price and timeline. Small tasks take little time to assess. 50% is paid upfront.

  3. 3

    The fix

    We make the changes without breaking anything else and test them on different devices.

  4. 4

    Delivery

    We show you the result and describe exactly what was changed. The remaining 50% is paid after delivery.

FAQ

The 5,000 KZT starting price covers simple fixes. After diagnosis we give you the final amount and timeline, and we start only after you agree.

Hosting or repository access is usually enough. Before we touch anything we make a copy of the site so any change can be undone.

Yes, monthly support exists for that. If errors keep coming back, we will tell you whether it is worth switching to it or whether a one-off fix is enough.

Describe the browser, the device and what you did before the error. A screenshot or video helps, but if you have none we will try to reproduce it ourselves.

After a fix we check the site in the main browsers and on a phone. If needed we roll back the change and report what was affected.

Then we show the evidence and suggest what to write to the provider's support. We cannot repair the hosting infrastructure ourselves.

We only work with code we can access. We first say honestly what can really be fixed, so you do not pay for something that will not work.
Website speed optimisation

Website speed optimisation

We find the causes of slow loading and speed up your site on phone and desktop.

from 14,000 ₸ (≈ $28) one-off

Timeline: timeline: 3–6 working days

Monthly website support

Monthly website support

Updates, backups, small edits and quick response to outages for a fixed monthly fee.

from 9,000 ₸ (≈ $18) per month

Timeline: start within 1 working day

Website improvements

Website improvements

We add a new page, form, calculator or integration to an existing site without rebuilding it from scratch.

from 9,000 ₸ (≈ $18) one-off

Timeline: timeline: 2–5 working days

Shall we discuss your project?

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from 3,000 ₸ (≈ $6) one-off