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Bot for Instagram Direct: illustration 1
Bots

Bot for Instagram Direct

We set up answers to common questions, a greeting, lead collection and handover of the chat to a manager in Instagram Direct. Connection goes through Meta's official API and an Instagram business account linked to a Facebook page. Meta changes its rules and access terms, so some features depend on its policies, which we check before launch.

from 33,000 ₸ (≈ $65) one-off

timeline: 7–14 working days

  • A bot connected to your Instagram account through the official API
  • A greeting and a menu of common questions
  • Lead collection: name, contact and what the client needs

Order

The service name is added to the message for you.

This is a starting price; we give the final amount before work starts. USD is approximate.

What is included

  • A bot connected to your Instagram account through the official API
  • A greeting and a menu of common questions
  • Lead collection: name, contact and what the client needs
  • Handover of the chat to a manager with the history kept
  • Answers from your knowledge base: prices, hours, address
  • A check of Meta's conditions before launch and a connection guide
  • Testing on a test account

Who it is for

For shops, salons, cafés and craftspeople who get requests in Direct and see the same questions again and again. It fits if you have an Instagram business account and can answer clients during working hours.

Not included

To avoid surprises, here is what the base price does not cover and what is discussed separately:

  • An Instagram business account and a Facebook page: the client creates and verifies them
  • A guarantee of Direct features: Meta can change the API rules or limit automatic replies at any time
  • Advertising and account promotion

How the work goes

  1. 1

    Bot scenario

    We sketch the customer journey together: what the bot asks, what it shows and when it hands the chat over to you.

  2. 2

    Estimate

    We agree the buttons, texts, notifications, price and timeline in a written agreement. 50% is paid upfront.

  3. 3

    Build and test

    We build the bot and give you test access: you press every button yourself and send us your comments.

  4. 4

    Launch

    We connect the bot to your account and notifications and explain how to manage it. The remaining 50% is paid after delivery.

FAQ

No, the official API needs a business account or creator account linked to a Facebook page. Personal accounts cannot be connected through the official API, and we do not use unofficial methods because they break the rules and can lead to a ban.

The bot may stop working for some features, and this is outside our control. That is why we check the current terms before launch, and if they change we tell you and suggest how to adapt the scenarios.

Volume and reply speed depend on Meta's limits and the hosting plan you choose. We set the bot up for the usual flow of requests of a small or mid-sized business, and estimate large volumes separately.

Access to your Instagram business account and linked Facebook page, a list of common questions and a greeting text. We help with the connection and permission checks, while Meta itself grants the permissions.

Yes, but each account is connected separately through the official API and needs its own permissions.

Comments are not handled by this bot. They need separate rules, which we discuss separately.

The dialog history is passed to the manager on handover. Storage on our side is agreed with you, without unnecessary personal data.
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Shall we discuss your project?

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Or send a request

We will reply in the channel you choose: WhatsApp, Telegram, phone or email. Your contact is used only to reply.

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from 33,000 ₸ (≈ $65) one-off