Voice bot for calls and voice messages
We set up a voice assistant that recognises the customer's speech, understands the question and answers with synthesised voice. It works with voice messages in Telegram or WhatsApp and, when telephony is connected, with incoming calls. Hard cases go to an operator with a transcript of the conversation. Recognition quality depends on noise and line quality, so we test on recordings of your own customers.
from 85,000 ₸ (≈ $170) one-off
timeline: 21–40 working days
- Speech recognition and understanding of the customer's question
- Replies in synthesised voice to voice messages
- Booking a service or taking a request by voice
Order
The service name is added to the message for you.
This is a starting price; we give the final amount before work starts. USD is approximate.
What is included
- Speech recognition and understanding of the customer's question
- Replies in synthesised voice to voice messages
- Booking a service or taking a request by voice
- Handover of the call or chat to an operator with a transcript
- Connection to Telegram or WhatsApp and, if needed, telephony
- Knowledge base: services, prices, schedule and address
- Testing on recordings of your own customers and a launch guide
Who it is for
For clinics, salons, car services, courier companies and schools with many calls and voice messages that cannot all be handled by hand. It fits if your customers are used to sending voice notes.
Not included
To avoid surprises, here is what the base price does not cover and what is discussed separately:
- Fees for telephony and speech recognition and synthesis services: their rates depend on volume and the provider you choose
- A guarantee of recognition accuracy: noise, weak connections and rare words lower quality, so hard cases go to an operator
- Recording and storing calls: this must be agreed with the client and meet personal data law requirements
How the work goes
- 1
Knowledge base
You send prices, terms, addresses and frequent questions. We turn them into the foundation for the assistant's answers.
- 2
Rules and price
We agree the tone of the answers, when the assistant calls a human, and the price and timeline. 50% is paid upfront.
- 3
Setup and review
We connect the model to your channel, then we test the answers together on real questions from your customers.
- 4
Launch
We switch the assistant on and show you how to extend the knowledge base. The remaining 50% is paid after delivery.
FAQ
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Shall we discuss your project?
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We will reply in the channel you choose: WhatsApp, Telegram, phone or email. Your contact is used only to reply.