Bots

Telegram FAQ bot

Prices, address, opening hours, return policy: you answer these questions dozens of times. The bot gives ready answers from menu buttons, instantly and at any hour. If the customer needs a real person, the bot hands over your contact or forwards the question to you.

from 25,000 ₸ (≈ $50) one-off

timeline: 2–5 working days

Button menu with nested sections by question topic
Ready-made answer texts that you approve before launch
A Contact a person button that forwards the question to you

Message on WhatsApp

Telegram Call

The service name is added to the message for you.

This is a starting price; we give the final amount before work starts. USD is approximate.

What is included

Button menu with nested sections by question topic
Ready-made answer texts that you approve before launch
A Contact a person button that forwards the question to you
A contacts section with address, opening hours and a map link
Statistics on which questions get tapped most often
Editing answer texts through a file with no programmer involved

Who it is for

For businesses whose customers ask similar things, such as shops, service companies, clinics and training centres. It is the cheapest bot in the line-up and a good first step into automation.

Not included

To avoid surprises, here is what the base price does not cover and what is discussed separately:

Free-form conversation, since the bot answers from prepared buttons and does not understand any question
Writing every answer from scratch, as you provide the substance
The server for the bot, set up in your name and paid at the provider rate

How the work goes

1
Bot scenario
We sketch the customer journey together: what the bot asks, what it shows and when it hands the chat over to you.
2
Estimate
We agree the buttons, texts, notifications, price and timeline in a written agreement. 50% is paid upfront.
3
Build and test
We build the bot and give you test access: you press every button yourself and send us your comments.
4
Launch
We connect the bot to your account and notifications and explain how to manage it. The remaining 50% is paid after delivery.

FAQ

No, this bot works through buttons and prepared answers. If you need it to answer in its own words from your knowledge base, look at the AI assistant for Telegram.

The texts live in a separate file and can be updated without touching the code. We show how at handover.

The bot invites them to type the question, forwards it to you and tells the customer a reply will come in working hours. That way the enquiry is not lost.

The bot is created under the Telegram account you designate as owner. We hand the token and access over to you, so you keep control.

Yes, a new section or button can be added if its text and place in the menu are agreed in advance. Major changes to the structure are discussed separately.

The bot stores button-press statistics and the messages the customer sent to you. The data lives on a server you get access to.

Yes, a language switch can be added if you or a translator prepare the texts in each language. We add the switcher and check that every button works.